Our shipping partners are DPD and DHL. We typically deliver within 1-4 business days throughout Germany. For payments via instant bank transfer, delivery times begin from the date of receipt of the transaction confirmation.

Yes, shipping to a DHL Packstation is possible. To the
To receive a shipment at a parcel locker, enter the delivery address in three simple steps.
Steps.

1. After your first and last name, please enter your personal post number (customer number) in the field 'Address supplement: Apartment, Room'. You can find this on your DHL customer card or in the Post & DHL app. Please do not enter the word "Postnummer" (postal number), otherwise the address may be too long.
2. In the 'Address' field, please write the word "Packstation" and the three-digit number of the desired Packstation.
3. Then simply enter the postal code and city of the Packstation. Done.

Please note: Shipping to a DHL Packstation via DPD is not possible. If you wish to receive your parcel at a DHL Packstation, please always select DHL shipping.

If the ordered size doesn't fit, you can easily return the item to us within 30 days of receipt. Returns are free of charge.

Returns are also handled via our courier services DPD and DHL. Please use the return label included with your package. If your order did not include a return label, you can create one yourself via our returns portal .

Affix the return label clearly to the package you wish to return and simply drop it off at the parcel shop. Please fill out the return form included in the package so that we can process your return as quickly as possible.

Upon receipt of the return, we will inspect all items as quickly as possible (approx. 3 - 5 business days) and refund the amount to the original payment method. Depending on the original payment method, it may take three to five business days for the refund amount to appear on the account.

If you return individual items from your bundle, we will charge the full price for the remaining items. You can register your return as usual via our returns portal