The applicable shipping costs are:
up to 20,00 € value of goods 2,00 €
from 20,00 € value of goods 3,99 €
Austria, Belgium, Croatia, Denmark, France, Hungary, Ireland, Luxembourg, Poland, Portugal, Slovakia, Slovenia, Spain, United Kingdom, Italy, Netherlands, Czech Republic:
Standard shipping 12,50 €
Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Romania, Sweden:
under 5 kg gross weight 35,00 €
from 5 kg gross weight 50,00 €
Standard shipping 80,00 €
We will bear the costs for the return of the goods for you.
Prerequisite for this is the use of our return service. Either directly via the following links, or by sending a return request to firstname.lastname@example.org.
- Fill in the required fields in the DHL returns portal.
- Stick the generated returns label on your parcel or use the QR code for a paperless return.
- Enclose the completed returns form with the shipment.
- Send the package back to us.
- As soon as the package has been accepted and checked by us, we will arrange the refund.